Advisory Board
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Tami Andrews
Kara Manfredi
Rhett Livengood
Tami Andrews, WW Client Customer Endorsements, Dell
Tami is one of the industry's most experienced customer reference professionals. She worked at Compaq/HP for over eight years where she developed and built the CR program at Compaq's Industry Standard Server Group (ISSG). She also helped integrate Compaq's customer reference program with HP's following the merger of the two firms in 2001. In December 2003, Tami moved to NetIQ where she developed and launched a centralized customer reference program for NetIQ's North America division in less than six months. The program went from "0" to over 100 referenceable customers and helped close over $20M worth of Systems & Security business in her first full year there. In August 2006, Tami made the transition from NetIQ to Dell where she is responsible for managing the customer endorsement program for the Client Group.
Kelly Hall, HP Reference2Win Program Manager, Hewlett-Packard Co.
Kelly Hall has over twenty years in marketing and marketing communication experience with Hewlett-Packard. She has worked in a variety of sales/business development, marketing and marketing communications roles. She has been involved in customer reference work for the past 5 years – first in HP Software and later in a larger overarching role for HP. The Reference2Win Program supports HP Sales, Services and Marketing employees by building and maintaining reference information and managing reference requests though regional teams.
Kelly graduated with a BS in Physics and a BA in Finance from Alma College in Michigan. She also has a Masters in Education from Regis University in Denver.
Rhett Livengood, Director of Marketing, Intel® Solution Services, Software and Solutions Group, Intel Corporation
Rhett is responsible for market development activities with professional services organizations including HP, Dell, BEA, Microsoft, and regional and worldwide groups. He also manages public relations, analyst relations, and outbound and inbound marketing activities for Intel® Solution Services. During his 25 years in the IT industry, Rhett has managed the Americas geography for Intel Solution Services and served as the worldwide Marketing Manager of the Intel® Solution Centers and Services Division in the Architecture Solutions Enabling Group. He was also Worldwide Marketing Manager for the Intel® Architecture Content Group and Product Marketing Manager of Intel's Mobile Computing Group, and held marketing and engineering positions in Intel's memory, processor, and platform divisions. Before joining Intel in 1987, Rhett spent five years as a design engineer for Honeywell. He was also worldwide Director of Marketing at Novellus Systems from 1995 to 1997. Rhett holds a BS degree in Chemical and
Materials Engineering from the University of Iowa and an MS degree in Chemical and Electrical Engineering from the University of California, Berkeley.
Gayle McClary, Senior Director, Global Customer References Team, Global Customer Programs, Oracle Corporation
Gayle has been at Oracle - the world's largest enterprise software company -
for eight years, holding various positions all focused on demonstrating to
customers the value of Oracle Solutions. For the past two years she has
held leadership positions on the Global Customer References
team. This team recruits and secures customers for Oracle Tier 1 events,
press, media and analyst activities. It also sets global reference
standards and policies, does global customer milestone reporting and
manages the global references system.
Kara Manfredi, Customer Reference Manager, Deltek
Kara has over 12 years experience in the Sales and Marketing industry, which has gained her a wide-ranging knowledge of database systems and practical requirements for usability. Her experience ranges from venture capital operations to world class enterprise companies. Mrs. Manfredi has demonstrated the ability to build customer reference programs from the ground up, taking into consideration her multi-dimensional perspective and deep understanding of the primary objectives. Her innovation has allowed her to create customer reference pools of up to 1000 referenceable customers. Putting to work her stellar networking skills, she recently founded Boston’s first Customer Reference User Group, which now serves over 30 members. Currently with Deltek, the leading provider of enterprise management software for project-focused organizations, Kara has created, implemented and continues to support a global customer reference program delivering 100s of customer references including Fortune 500 clients. Kara has a BS in Human Services from Lesley University.