2009 Customer Engagement Summit Presentations and Panels

Executive Forum

 

The need for B2B firms to get better at engaging with key customers is increasingly critical to the key drivers of business success, including sales, new product development, strategy, marketing and social networking. During this executive forum, we'll discuss issues around this topic, and creative solutions that lead to mutually beneficial outcomes.
Some of the topics that will be discussed include:

  • How do we effectively engage with our customers to build meaningful relationships?
  • How do we use existing customer relationships to build better customer solutions?
  • How do we merge disparate customer programs to harness to power of the customer relationship?
  • How do we effectively use social media to strengthen customer relationships?

You may well have additional issues you want to explore. You'll have the opportunity to do so with other the leading executives.
Some other executives who will be participating include:

  • Vicki Cooney, VP Market Development at AmerisourceBergen,
  • Chris Fleck, VP Community and Solutions Development, Citrix Systems
  • Asim Zaheer VP WW Product & Competitive Marketing, Hitachi Data Systems
  • Jeff Tinker Sr. VP, Wells Fargo
  • Daniel Crain, former CTO, Brocade and COO of Global Systems, Morgan Stanley
  • John Pasquarette, Vice President, Product Marketing, Software

We look forward to seeing you there!