Resources for Customer Reference Professionals

Customer Reference Forum® is a community of customer reference professionals and customer reference managers from many of the leading corporations in the world.

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For more information,
please contact Bill Lee


Onsite Workshops

How well are you maximizing the return on your key-customer relationships?

Bill Lee brings the knowledge of Customer Reference Forum’s community—along with our research capabilities, and the most extensive network of reference professionals and suppliers in the world—onsite to you.

What issue are you dealing with?

  • We don’t have enough customer references.
  • We don’t have the right references.
  • We’re not getting the right reference in the right form to the right people at the right time.
  • We’re not leveraging our references in areas such as social media and lead gen.
  • We don’t have a real customer reference program. We don’t know where to start.

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