resources
Teleconference Podcasts (mp3)
Metrics for Impressing the Toughest Executive ($59)
Panelists: Gayle McClary, Senior Director, Global Customer References, Oracle Corporation, and Barbara Krasner, Director of Customer Advocacy Marketing at Lucent Technologies
Going Global with a Reference Program ($59)
Panelists: Coleen Kaiser, Vice President, Customer Value and Reference Services, SAP AG; Rhett Livengood, Director of the Customer Reference Program, Intel Solution Services; and Steve Ellis, CEO and founder of Write Image
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